To Whom it may Concern,
I wanted to tell you thank you for all the hard work and kindness, not only your office provided, but the workers who came to my house as well. Most polite bunch of young men, especially the foreman (can’t remember his name).
I was looking for a roof for almost 8 months. I had many people give me over the phone estimates, something I wasn’t too comfortable with. I did get one written estimate with all sorts of clauses stating what could happen, what might not be covered and very over priced for a new guy in town that didn’t have many local references.
Then I saw your sign at a property getting a new roof. I called immediately and had a packet dropped off at my door within 2 days. I didn’t call you because the packet seemed so fancy and had many choices, with beautiful pictures of types of roofing, etc.
My husband and I both thought “way too expensive for us”. I couldn’t have been more wrong! A couple of days later I received the written estimate and I was amazed at the pricing along with the way it was written up. It was exactly what I told you I was interested in. We immediately called you and set an appointment to come in and make a decision on our roof. The other companies didn’t even give me a choice of roofing, let alone a color. I didn’t even know of the amount of choices I had.
I ended up with a beautiful forest green roof, exactly what we wished for but thought we couldn’t afford, at an amazing low price compared to what I was told by others. $6,000.00 plus, was the magic number for most roofing companies. Your price was much less.
We want to thank everyone for such a friendly, professional experience. As well as a new beautiful roof at an affordable price. I stare at it every day I drive up my long driveway. Mind you all our neighborhood commented on how great our roof looked.
We notice a lot of your signs all over the El Dorado County and can only say “they are in good hands and picked the best priced people in the area, not to mention the choices are unlimited”. Thank you for putting together such a wonderful packet. I brag to everyone about the packet and the choices Straight Line offer. If ever you need a reference, you have one with us. Please feel free to give my number.”